Terms and Conditions
Version: 1.0
1. GENERAL INFORMATION
1.1. spinrise casino (referred to as the “Casino”, “Website”, “Company”, “We”, “Us” or “Our”) is a website owned and operated by Metlait SRL, a company incorporated under the laws of Costa Rica with registration number 3-102-911867 and its registered address at El Guayaval, Residencial La Campina Casa Numero Q -11, Cartago, El Guarco, Tejar, 30801 – Costa Rica. The Company carries on its activity under license no. 0000064, which was issued by the Tobique Gaming Commission.
1.2. When you create an account and use our Website, you confirm that you have read and understood these Terms and Conditions and that you accept them.
1.3. You must not use our services unless you agree to these Terms and Conditions.
1.4. These Terms and Conditions may be amended at our sole discretion. Although we aim to inform users of major changes by email, we advise you to check this page on a regular basis.
1.5. English is the official language of the Website. Where a translation gives rise to any discrepancy, the English version shall prevail.
1.6. In accepting these Terms and Conditions, Players further agree to be bound by every policy, rule and guideline published on the Website, including, without limitation, the Privacy Policy, the Bonus Policy and the Responsible Gaming Policy.
2. ELIGIBILITY AND RESTRICTIONS
2.1. The Casino may be accessed only by individuals who reside in jurisdictions in which online gambling is legal. It is your sole responsibility to establish whether using our services is lawful in your region.
2.2. You must have reached the age of 18 or the minimum legal gambling age that applies in your jurisdiction, whichever of the two is higher.
2.3. We may ask you to provide proof of age, and we reserve the right to suspend or terminate your account if age verification is unsuccessful.
2.4. Restricted Countries: Real-money play at the Casino is prohibited for users from the countries or regions listed below:
Afghanistan, Åland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, Cook Islands, Costa Rica, Côte d’Ivoire, Croatia, Cuba, Curaçao, Cyprus, Czechia, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kenya, Kiribati, Korea, Kyrgyzstan, Lao People’s Democratic Republic, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Netherlands, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Philippines, Pitcairn, Poland, Qatar, Romania, Russian Federation, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Sint Maarten (Dutch part), Slovakia, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, South Korea, South Sudan, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Kingdom, USA, United States Minor Outlying Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, Virgin Islands, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.
Players who breach this policy have no entitlement to refunds or withdrawals.
2.5. Players from Sweden and Finland are not eligible for any bonuses, promotions, VIP programs or loyalty point exchanges.
2.6. Where these limitations are breached, the Casino reserves the right to refuse or reverse withdrawals and/or to close accounts.
2.7. Age Verification for Bitcoin Players: Players who wish to play with BTC must first submit a valid ID (for example, a passport or driver’s license). Deposits and bets remain blocked until the verification has been completed. Any failure to comply will lead to the closure of the account.
3. GAME AVAILABILITY AND RESTRICTIONS
3.1. Owing to restrictions imposed by providers, which may change over time, certain games may not be available in some countries.
3.2. Using VPNs to get around geographic restrictions is strictly prohibited and may result in the confiscation of winnings.
3.3. NetEnt Games
– Absolute Restrictions: NetEnt games are prohibited in: Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, UK, USA.
– Blacklisted Territories: NetEnt games are also unavailable in a longer list of countries, among them Australia, Hong Kong, Iran, Israel, Philippines, etc.
– Branded Game Restrictions: Particular titles, such as Planet of the Apes, Vikings, Narcos, Street Fighter, Fashion TV and Universal Monsters, are subject to further country restrictions.
3.4. Other Providers
– Play’n GO and Pragmatic: Unavailable in Sweden.
– Amatic: Subject to restrictions in Australia, Austria, Estonia, Greece, USA.
4. PAYMENTS AND CURRENCIES
4.1. Accepted fiat currencies and cryptocurrencies include the following:
EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, TRX.
4.2. Crypto transactions are converted at the real-time exchange rate provided by Coinbase Converter at the moment the transaction takes place. Exchanges between crypto and fiat currencies are not supported.
5. TAXES AND FEES
5.1. It is solely your responsibility to report and pay any taxes owed in your jurisdiction on your winnings or on any other Casino-related activity.
6. GAME RULES
6.1. You acknowledge and confirm that you understand the rules of each game available on the Website. Before you place any wager, it is your responsibility to become familiar with how each game works, including its payout percentages and odds.
7. DISCLAIMER OF LIABILITIES
7.1. You accept that gambling carries a risk of losing money. The Company shall have no liability for any financial loss or damage you suffer through using the Website or taking part in any game.
7.2. We take reasonable steps to protect your personal data, and we share it only with third parties that are directly involved in the provision of gambling services (for example, game providers and payment processors). Once data has been shared, however, any further processing of it is subject to the privacy policies of those third parties. We cannot be held responsible for any misuse or onward distribution of your data by such third parties.
7.3. The Company bears no responsibility for any losses, errors or interruptions caused by failures of hardware or software on your side, a poor Internet connection, or other technical problems outside our control.
7.4. If, in rare circumstances, a wager is accepted or a payment is processed in error (whether through a technical malfunction, human error or any other cause), we reserve the right to:
a) Cancel every affected wager and return the funds to their correct state; or
b) Re-settle the wagers on the terms that would have applied had the error not occurred.
7.5. Where we mistakenly credit your Player Account with a bonus or winnings to which you have no entitlement (owing to a technical glitch, a paytable error or any other mistake), that amount, together with any winnings derived from it, remains the property of the Casino. The mistaken credit will be deducted from your Account balance. If you withdrew those funds before we discovered the error, you owe the Casino a debt equal to that amount. If you believe that an incorrect credit of this kind has been made, you must inform us by email immediately.
7.6. None of the Casino, its directors, employees, partners or service providers:
a) Guarantees that the software or the Website is fit for any particular purpose;
b) Guarantees that the Website, its software or any game will operate free of errors or without interruption;
c) Shall be liable for any loss, cost, expense or damage (whether direct, indirect, special, consequential, incidental or otherwise) arising from your use of the Website or your participation in any game.
7.7. You agree to indemnify the Casino, its directors, employees, partners and service providers, and to hold them harmless, from and against all liabilities, losses, damages, expenses, claims and costs (including reasonable legal fees) arising out of or in connection with:
a) Your use of the Website;
b) Your participation in any game;
c) Any breach of these Terms and Conditions committed by you.
7.8. You acknowledge that the Casino holds sole and final authority to decide whether you have breached any rule, term or condition, and to take disciplinary action, which may extend to suspension or a permanent ban, without notice in advance and without giving any explanation.
8. USE OF PLAYER ACCOUNT
8.1. Every individual may register and hold no more than one (1) personal Player Account. Accounts that share the same residential address, household, IP address or device will be treated as duplicates. We reserve the right to close all duplicate accounts and forfeit them, to cancel any pending withdrawals and to confiscate any winnings. You must not disclose your account credentials to anyone or let any other person (minors included) access your account.
8.2. Should we find that you have operated a duplicate account, all returns, winnings or bonuses accumulated during the period in which multiple accounts were active will be forfeited. The Casino may require you to repay any funds that have already been withdrawn from the duplicate account.
8.3. You agree that your Player Account is to be used only for personal entertainment. Commercial use of any kind, such as making the account available to others for profit or renting or selling access to it, is strictly prohibited.
8.4. Within our Know-Your-Customer (KYC) process, we may ask for further documentation or carry out a phone call to verify your identity. Withdrawal requests stay pending until every required verification step has been completed. If we cannot reach you by phone or email within two (2) weeks of your withdrawal request, your account will be locked and your withdrawal canceled.
9. ANTI-FRAUD POLICY
9.1. The Casino applies a strict anti-fraud policy. Activities treated as suspected fraud include, without limitation:
a) Colluding with other players to manipulate the outcome of games;
b) Using automated bots, scripts or unauthorized software to obtain an unfair advantage;
c) Chargebacks or disputes relating to legitimate deposits;
d) Submitting false claims against the Casino;
e) Taking advantage of software bugs, glitches or loopholes;
f) Any other deceptive, dishonest or illicit practice.
9.2. Where you are suspected of any fraudulent conduct, we reserve the right, at our sole discretion, to:
a) Suspend or terminate your Player Account;
b) Void any related winnings and confiscate your balance;
c) Charge you an amount not exceeding your available balance to cover damages or costs the Casino has incurred;
d) Take civil or criminal action, including informing regulatory or law enforcement authorities;
e) Withhold or freeze any funds while an investigation is pending.
9.3. In addition to checking documents, we may require verification by live phone call. If we are unable to verify your identity, or we suspect fraud, in particular where the phone numbers provided are invalid or missing, we may close your account permanently and forfeit any winnings. If you do not pass verification within two (2) weeks of our request, your account will be terminated and your funds confiscated.
9.4. If we establish that you have abused a promotion, the Casino will void any bonus, free spins or winnings. “Abusing a promotion” covers, without limitation:
a) Placing the maximum permitted bets on high-variance games for the sole purpose of inflating wagering requirements;
b) Lowering stakes after a large win and moving to low-variance games in order to satisfy wagering terms;
c) Making deposits solely to claim bonuses while making no real-money deposits;
d) Keeping a deposits-to-bonus ratio above 50%;
e) Putting off play until wagering requirements expire, or manipulating game rounds (for example, leaving high bets on the table and coming back once the requirements have been met);
f) Claiming duplicate welcome offers or free spins through multiple accounts (including accounts sharing an IP address or device);
g) Taking advantage of any software bug or glitch to extract monetary value.
9.5. To confirm your identity, we may ask you for the following documents in Latin or Cyrillic script:
Photo ID issued by a government (passport, driver’s license)
Proof of address (utility bill, bank statement)
Proof of payment method (front/back of credit card, e-wallet screenshot)
Where you cannot supply documents in the requested scripts, we may require a video verification, in which you hold up your ID and state your name and date. Failure to comply will lead to the closure of the account and the forfeiture of funds.
9.6. If you come across a software bug, an error or any incompleteness in the system, you agree not to exploit it and you must report it to us by email immediately. If you do not notify us and you benefit from the issue, you will be liable to compensate in full all associated costs and losses incurred by the Casino.
9.7. Every deposit must be wagered before any withdrawal of funds linked to that deposit is permitted. In particular, for most games the total amount of bets placed must be no less than 3 times the deposit amount, whereas for table and live games the requirement rises to 10 times the deposit amount. Where several deposits are made without any gaming activity, the combined total of those deposits must satisfy the applicable wagering requirements before a withdrawal can be processed. If these requirements are not met, the Casino may, at its sole discretion, charge a processing fee for deposits and withdrawals. Deposited funds must be used for gaming purposes only.
9.8. The Casino does not act as a financial institution. No interest will accrue on your Player Account, and we provide no currency conversion or exchange services (including exchanges between fiat and crypto).
9.9. We will make reasonable efforts to contact you about the withdrawal of the funds; however, if we cannot reach you (by email or phone) within two (2) weeks from the date of the withdrawal request, the account will be locked, as you will have failed to complete the KYC procedure. Where a player does not provide the required KYC information in full within 40 days from the date of the request, any of that player’s winnings, whether obtained through gameplay with bonuses or with real funds, may be confiscated.
10. DEPOSITING
10.1. www.spinrise.com offers a range of deposit methods, including Visa and MasterCard (credit/debit) and alternative options (e-wallets, bank transfers, etc.). All Paysafe transactions are handled by Tronabriz Limited.
10.2. For information on which payment methods are most convenient in your jurisdiction, please get in touch with our Support Team at [email protected].
10.3. Funds must be deposited from a payment account (bank account, card, e-wallet, etc.) registered in your own name. Deposits from the account of any other person are strictly forbidden. If our security checks identify a deposit made by a third party, we will:
– Confiscate all winnings generated from that deposit;
– Send the original deposit back to its rightful owner;
– Accept no liability for any funds lost as a result.
10.4. Minimum and Maximum Deposit Amounts
The lowest amount you can deposit is €20 (or the equivalent).
The highest deposit depends on the payment method; the exact limit is shown when you select your preferred option.
10.5. Because cryptocurrencies are decentralized by nature, we are unable to apply upper deposit limits to CoinsPaid (crypto) transactions. If you want to apply limits you have set for yourself, please use a payment method that is not crypto-based.
10.6. Funds appear in your www.spinrise.com account only once the deposit has been successfully processed and confirmed by the relevant payment institution.
10.7. Where a deposit is denied, rejected or charged back for any reason (insufficient funds, transaction limits, etc.), all winnings derived from that deposit will be voided at once. www.spinrise.com will not compensate you for any losses caused by deposit attempts that are unsupported or declined.
11. WITHDRAWAL POLICY
11.1. The minimum withdrawal amount is EUR 50 / USD 50 / CAD 75 / AUD 75 / NZD 75 / NOK 500 / USDT 50 / BTC 0.000422 / BCH 0.0845 / ETH 0.0114 / LTC 0.409 / DOG 194 / XRP 17 / USDC 50 / TRX 146 or an equivalent. The maximum withdrawal amount is determined by the payment method you use. Where the amount requested is above the limit of a given payment system, it will be paid out in installments.
11.2. Before processing payouts, the Casino reserves the right to verify your identity and to hold any refund or withdrawal for as long as that verification requires. If the Personal Data you provide is false or incomplete, the withdrawal may be refused and the Player Account terminated, and you will be informed of this by email. The Casino may be required to report actions carried out by the player to the applicable regulatory bodies. The Website supports payouts by Original Credit Transfer (OCT) from Visa and by Payment Transfer from Mastercard. As further requirements, the credit card concerned must not be a corporate credit card and must have been issued in a supported country.
11.3. Please be aware that, even in supported countries, the Casino cannot guarantee that credit card payments will be processed successfully in every case, because banks that issue credit cards may block or reject such transactions at their own discretion.
11.4. In line with standard KYC (Know Your Customer) procedures, the Casino reserves the right to request verification documents (ID, payment systems, utility bills etc.) before it is able to process your withdrawal, even where you have already provided similar or other documentation.
11.5. The Website’s internal operating currency is the Euro. For this reason, if you transact in other currencies, the amount debited from your credit card may be marginally higher than the amount displayed at the time of the transaction, as a result of currency conversion on the side of your bank and/or the Casino’s payment processing system.
11.6. As a rule, all Bank Transfer payouts are processed within three (3) banking days. Please note that Bank Transfer payouts can be requested in EUR/CAD/AUD/NZD/NOK.
11.7. You acknowledge that, in exceptional cases, withdrawals by bank transfer may incur additional charges from intermediary banks. Such charges are beyond the influence of the Casino and, in our experience, are limited to the equivalent of EUR 16 / USD 16 / CAD 24 / AUD 24 / NZD 24 / NOK 160 / USDT 16 / BTC 0.00013504 / BCH 0.02704 / ETH 0.003648 / LTC 0.13088 / DOG 62.08 / XRP 5.44 / USDC 16 / TRX 46.72.
11.8. The maximum withdrawal amount processed to a player is €5,000 / $5,000 / $7,500 / A$7,500 / NZ$7,500 / 50,000 NOK / 50,000 INR / USDT 5,000 / BTC 0.0422 / BCH 8.45 / ETH 1.14 / LTC 40.9 / DOG 19,400 / XRP 1,700 / USDC 5,000 / TRX 14,600 per day, €10,000 / $10,000 / $15000 / A$15000 / NZ$15000 / 100000 NOK / 100000 INR / USDT 10,000 / BTC 0.0844 / BCH 16.9 / ETH 2.28 / LTC 81.8 / DOG 38,800 / XRP 3,400 / USDC 10,000 / TRX 29,200 per week and €20,000 / $20,000 / $30,000 / A$30,000 / NZ$30,000 / 200,000 NOK / 2000,000 INR / USDT 20000 / BTC 0.1688 / ETH 4.56 / LTC 163.6 / BNB 19.12 / USDC 20000 / DOG 77600 per month, unless the Terms and Conditions of a specific promotion state otherwise. At the Casino’s sole discretion, exceptions may be made for players with a higher VIP level, if any.
11.9. Every progressive jackpot win will be paid out in full.
11.10. Lastly, please bear in mind that the Casino is not a financial institution. Accordingly, your account will not bear any interest, and no conversion or exchange services will be provided at any time.
11.11. Your phone number should be verified before you can create withdrawal requests. Verification can be completed in your Profile.
For any questions about phone number verification, you can contact our support team at any time by sending a request to [email protected].
11.12. Actual transaction times may differ from one payout method to another. Depending on the payment system chosen and its workload, transferring the funds may take up to 5 business days. On our side, our payment department processes all withdrawals within 48 hours.
12. DORMANT ACCOUNTS
12.1. Your Account will be considered “inactive” if no login or gameplay has taken place for 12 consecutive months. Once your Account has become inactive, we reserve the right to charge a monthly dormancy fee of €20 (or the equivalent in another currency), which is deducted from your remaining balance. Where your balance is below €20, the whole balance will be deducted instead.
12.2. Deduction of the dormancy fee will start at the beginning of the month following the date on which your Account was classified as inactive, and will continue at the beginning of every subsequent month until the balance reaches zero or you reactivate your Account by logging in and placing a wager.
13. EXPIRY PERIOD
You agree that any claim or cause of action arising from these Terms and Conditions or from any service provided by the Casino must be filed within one (1) year of the date on which that claim or cause of action arose. Any claim filed after that period will be treated as waived and permanently barred.
14. REFUND POLICY
14.1. A request for a refund of a legitimate transaction must be made within 24 hours of that transaction. If you claim that another person accessed your Account, you have 30 calendar days from the date on which you first became aware of the unauthorized access.
14.2. Where you funded your Account by credit card, we reserve the right to process your withdrawal request (up to the total net amount you deposited) as a refund to that same credit card. Any amount in excess of what was deposited will be paid by an alternative method.
14.3. All bonuses and winnings are deducted from your balance before the refundable amount is calculated. These deductions are made before any refund is issued.
14.4. If our payment processors or www.spinrise.com consider any credit card deposit or withdrawal to be high-risk (for security or legal reasons), we will refund every related transaction to the originating credit card and report the incident to the relevant authorities and parties.
14.5. Any fees arising in the course of the refund process are your responsibility.
14.6. To ask whether a refund is possible, contact our support team at [email protected]. The documents required to proceed with the refund are listed below (please note that additional documents may be requested):
A valid photo ID, as a photograph (or scan).
A photo or screenshot of your payment method (front/back of credit card, e-wallet screenshot).
A photo or screenshot confirming your current address.
As part of our KYC procedure, we may also ask for a phone call (to the number held on file). Withdrawals and refunds will stay on hold until your Account has been fully verified. If we are unable to contact you by email or phone within 2 weeks of your request, your Account will be locked because the KYC process has not been completed.
All refund payouts are normally processed within 5–7 banking days of approval.
15. COMPLAINTS
15.1. Handling and Escalation
Our Support Team deals with your complaints in the first instance. Where the issue cannot be resolved straight away, it will be escalated within the organizational structure of the Casino. We will keep you reasonably updated on the status of your complaint.
15.2. Account Holder Only
Only complaints raised by the Account Holder are accepted. Your right to file a complaint may not be assigned, transferred or delegated to any third party. Any complaint submitted by a person other than the original Account Holder will be dismissed.
15.3. Server Log Authority
The Casino’s server logs and records are final and binding in any dispute about game results. Where what is shown on your screen differs from what is held on our server, the server record prevails. You agree that these records constitute the ultimate authority for settling any dispute concerning your game play or results.
15.4. Communication
We will contact you about your dispute using the contact details held in your Account.
15.5. Alternative Dispute Resolution (ADR)
Should you be dissatisfied with the result of our internal complaints process, you may refer the matter to an independent ADR body. EGIS, with which we cooperate, operates under the regulations of the Tobique Gaming Commission. Disputes may be submitted to EGIS by email at [email protected].
16. NON-TRANSFERABILITY
Without the express written consent of www.spinrise.com, you may not assign, pledge or transfer any right or claim arising from these Terms and Conditions or from taking part in Games. Under this non-transferability clause, the transfer, encumbrance, pledge or gifting of any of the following is prohibited:
Player Accounts;
Balances, deposits or winnings;
Wagering rights or game outcomes;
Any ancillary rights, whether legal, commercial or otherwise.
Any attempt to transfer these rights or to use them as collateral in breach of this clause is void.
17. ARBITRATION
Every dispute between you and the Casino, whether it arises under these Terms and Conditions, any additional agreement or any related activity, shall be resolved exclusively by arbitration in Costa Rica. By agreeing to these Terms and Conditions, you give up any right to bring a lawsuit before any court outside this arbitration process.
18. KYC AND ACCOUNT VERIFICATION
Where the outcome of our internal complaints process does not satisfy you, the matter may be escalated to an independent ADR body. We work with EGIS, which operates under the regulations of the Tobique Gaming Commission. To refer a dispute to EGIS, send an email to [email protected].
18.1. By registering on and using the Website, you authorize www.spinrise.com to carry out checks of your identity and contact information, either at our discretion or where regulatory authorities require it, in order to verify your eligibility and compliance (“Verification”).
18.2. Real-money play is open only to Account Holders (natural persons). To register, you must supply:
a) Your date of birth together with a valid ID showing that you are ≥ 18 years old (or of the legal age in your jurisdiction).
b) Identification documents:
– A copy of a government-issued photo ID (passport, driver’s license, national ID).
– A copy of an additional ID (if requested).
– Proof of your current address (utility bill, bank statement).
c) Your full legal name.
d) Your full residential address.
e) A valid email address.
We may ask for further information or documents (for example, proof of payment method) to verify your identity. Your Account may stay suspended until all the information requested has been received and verified.
18.3. If we establish that you were underage while using our gambling services, or that you gave false, inaccurate or misleading information when registering, we will:
– Close your Account immediately;
– Void every transaction and bet placed during the period in which you were underage;
– Return any genuine deposits to you (subject to our policies);
– Confiscate all winnings obtained while you were underage;
– Require you to repay the Casino any funds you have withdrawn;
– Take any further action at our sole discretion, including legal measures, where we consider it necessary.
18.4. Where you do not provide the requested documentation, or the documentation is invalid (for example, an expired ID or a mismatched name/address), we may suspend or close your Account, and any funds held in your balance will be forfeited.