Responsible Gaming

For most people, playing at an SpinRise casino is simply a form of entertainment. Some players, though, find that they lose control of themselves while they gamble. Before you begin, keep in mind that gaming is not to be regarded as a source of income or as a means of getting out of debt. It helps to keep an eye on how much time and money you spend at an online casino each day.

Assistance For Problem Gaming

Should you feel that you are beginning to spend more money than you can afford, or that gaming is starting to disrupt your usual day-to-day life, we strongly recommend that you think about a number of measures that may help. These include placing Personal Limits on your gaming activity, choosing Self-Exclusion, and turning to trusted independent organisations for help and support.

Personal limits

You can change your limits whenever you like. Lowering a limit takes effect straight away. Raising a limit, on the other hand, requires confirmation by email and can only happen once the previous limit of the same type has expired; this is designed to prevent hasty decisions. For more information about the Personal Limits feature, or for help using it, please get in touch with support.

Deposit Limit. You may cap the amount you deposit per day, per week or per month. Be aware that, because cryptocurrencies are decentralised and technical in nature, deposit limits cannot always be enforced on cryptocurrency transactions. If you want your deposit restrictions to be enforced, please use the other payment methods and responsible gambling tools that are available.

Loss Limit. You may cap the amount you lose at the casino per day, per week or per month.

Wager Limit. You may cap the total amount you wager per day, per week or per month.

Cooling-Off Limit. You may set a Cooling-Off Period that lasts for a fixed length of time: 1 week, 1 month, 3 months or 6 months. For as long as the limit remains active, fiat currency deposits to the Casino will not be possible, and you will be excluded from every promotional offer. Withdrawals of your remaining funds are still possible during this time. Be aware that, owing to the technical nature of cryptocurrency transactions, certain cryptocurrency deposits may still go through successfully during an active Cooling-Off limit. Your account enters the Cooling-Off Period straight away, and it is reactivated automatically once the period ends.

Self-Exclusion Limit. You may set a Self-Exclusion Limit either for a fixed length of time (6 months, 9 months or 1 year) or indefinitely. Once it is activated, your Player Account is disabled immediately and you are excluded from every promotional offer for the period you selected. Fiat currency deposits will not be possible for as long as the limit remains active. Any remaining balance, however, may still be withdrawn manually on request through our customer support channels; this includes any cryptocurrency transactions that were successfully processed, which can happen given how cryptocurrency payments work technically. Funds left on your balance will be paid out in line with the casino limits. Be aware that an active self-exclusion does not release you from the verification procedure where the casino requires it in order to process funds.

To set your limits, please follow the link. Alternatively, you are welcome to contact us through LiveChat or by email at [email protected].

External help

For advice and support, you can reach out to any of these organisations:

Gamblers Anonymous

GamCare

Gambling Therapy

Spinrise Casino accepts only players who are 18 years of age or older, and it uses all available methods to block any attempt by minors to sign up and gamble with us. We reserve the right to request proof of identity, and any player found to be under the legal gambling age will be refused access to the website. Even so, we recognise that, because the Internet is so widely available, underage people may still manage to sign up and gamble at an online casino. For this reason, we strongly encourage parents to play their part in ensuring that their children cannot freely access gaming websites. Special software is available that can help with this. For further information, please visit the websites listed below.